2.1 3.4.1.1 Manage Customer Contacts

4.2.2.9 Manage Billing Inquires : Manage Billing Inquires Detailed Process Model Description : 2.1 3.4.1.1 Manage Customer Contacts

2.1 3.4.1.1 Manage Customer Contacts

Reference: Manage Billing Inquires Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: If Business rules require, CSR or Authorized User creates Customer Contact. Refer to process 3.4.1.1 Manage Customer Contacts.